Terms of Service
Last updated: February 8, 2026
These Terms of Service ("Terms") govern your access to and use of the websites, applications, and services (collectively, the "Services") provided by Ordin ("Company," "we," "us," or "our"). Please read these Terms carefully before using our Services.
IMPORTANT: BY ACCESSING OR USING OUR SERVICES, YOU AGREE TO BE BOUND BY THESE TERMS AND OUR PRIVACY POLICY. IF YOU DO NOT AGREE TO THESE TERMS, DO NOT USE OUR SERVICES.
1. Acceptance of Terms
By creating an account, accessing, or using our Services, you confirm that you:
- Are at least 16 years of age
- Have the legal capacity to enter into a binding agreement
- Are not prohibited from using the Services under applicable law
- Will comply with these Terms and all applicable laws and regulations
If you are using the Services on behalf of an organization, you represent that you have authority to bind that organization to these Terms.
2. Description of Services
Ordin provides AI-powered productivity tools that integrate with your email, calendar, and task management systems. Our Services include:
- AI-assisted email drafting and management
- Calendar integration and scheduling assistance
- Task management and prioritization
- Meeting preparation and summaries
- Related features and functionality
We reserve the right to modify, suspend, or discontinue any part of the Services at any time without prior notice.
3. Account Registration and Security
To use certain features, you must create an account. You agree to:
- Provide accurate, current, and complete information
- Maintain and promptly update your account information
- Keep your password secure and confidential
- Notify us immediately of any unauthorized access or security breach
- Accept responsibility for all activities that occur under your account
We are not liable for any loss or damage arising from your failure to protect your account credentials.
4. Third-Party Integrations
Our Services integrate with third-party platforms (Google, Microsoft, etc.). By connecting these services:
- You authorize us to access your data on those platforms as necessary to provide the Services
- You represent that you have the right to grant such access
- You acknowledge that third-party services are governed by their own terms and privacy policies
- You understand we are not responsible for third-party service availability, accuracy, or security
5. AI-Generated Content — Important Disclaimers
PLEASE READ THIS SECTION CAREFULLY.
Our Services use artificial intelligence to generate suggestions, drafts, summaries, and other content ("AI Content"). You acknowledge and agree that:
- AI Content may contain errors, inaccuracies, or inappropriate suggestions. AI systems are not perfect and can make mistakes.
- You are solely responsible for reviewing, editing, and approving all AI Content before use. Never send or act on AI-generated content without first reviewing it.
- We do not guarantee the accuracy, completeness, reliability, or suitability of any AI Content.
- AI Content should not be relied upon for legal, medical, financial, or other professional advice.
- You assume all risk associated with the use of AI Content.
- We are not responsible for any consequences arising from your use of AI Content, including but not limited to miscommunication, errors in sent messages, missed information, or decisions made based on AI suggestions.
6. Acceptable Use
You agree not to use the Services to:
- Violate any applicable law, regulation, or third-party rights
- Send spam, unsolicited messages, or malicious content
- Transmit viruses, malware, or other harmful code
- Attempt to gain unauthorized access to our systems or other users' accounts
- Interfere with or disrupt the Services or servers
- Reverse engineer, decompile, or attempt to extract source code
- Use the Services to develop competing products
- Scrape, harvest, or collect data from the Services without permission
- Impersonate any person or entity
- Use the Services for any illegal, fraudulent, or harmful purpose
We reserve the right to suspend or terminate your access for violations of these terms.
7. Intellectual Property
Our Property: The Services, including all software, designs, text, graphics, logos, and other content, are owned by Ordin or our licensors and protected by intellectual property laws. You may not copy, modify, distribute, or create derivative works without our written permission.
Your Content: You retain ownership of content you submit through the Services. By submitting content, you grant us a worldwide, non-exclusive, royalty-free license to use, process, and display that content solely to provide and improve the Services.
Feedback: If you provide feedback or suggestions, you grant us the right to use them without obligation to you.
8. Payment Terms
If you purchase a paid subscription:
- You agree to pay all fees associated with your subscription
- Fees are non-refundable except as required by law or stated in our refund policy
- We may change pricing with 30 days' notice before your next billing cycle
- You authorize us to charge your payment method on a recurring basis
- Failure to pay may result in suspension or termination of your account
9. Disclaimer of Warranties
THE SERVICES ARE PROVIDED "AS IS" AND "AS AVAILABLE" WITHOUT WARRANTIES OF ANY KIND, EXPRESS OR IMPLIED.
To the fullest extent permitted by law, we disclaim all warranties, including but not limited to:
- Implied warranties of merchantability, fitness for a particular purpose, and non-infringement
- Warranties that the Services will be uninterrupted, error-free, secure, or virus-free
- Warranties regarding the accuracy, reliability, or completeness of any content or information
- Warranties that the Services will meet your requirements or expectations
- Warranties regarding the results obtained from using the Services
You use the Services at your own risk.
10. Limitation of Liability
PLEASE READ THIS SECTION CAREFULLY AS IT LIMITS OUR LIABILITY TO YOU.
TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW:
- WE SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, including but not limited to loss of profits, revenue, data, goodwill, or other intangible losses, arising from or related to your use of the Services.
- WE SHALL NOT BE LIABLE FOR ANY DAMAGES RESULTING FROM:
- Errors, inaccuracies, or omissions in AI-generated content
- Emails, messages, or communications sent based on AI suggestions
- Missed deadlines, appointments, or tasks
- Decisions made based on information provided by the Services
- Unauthorized access to or alteration of your data
- Third-party service failures or interruptions
- Any other matter relating to the Services
- OUR TOTAL LIABILITY FOR ALL CLAIMS RELATED TO THE SERVICES SHALL NOT EXCEED THE GREATER OF: (A) THE AMOUNT YOU PAID US IN THE 12 MONTHS PRECEDING THE CLAIM, OR (B) ONE HUNDRED US DOLLARS ($100).
Some jurisdictions do not allow the exclusion of certain warranties or limitation of liability. In such cases, our liability will be limited to the fullest extent permitted by law.
11. Indemnification
You agree to indemnify, defend, and hold harmless Ordin, its officers, directors, employees, agents, and affiliates from and against any claims, damages, losses, liabilities, costs, and expenses (including reasonable attorneys' fees) arising from or related to:
- Your use of the Services
- Your violation of these Terms
- Your violation of any third-party rights
- Your content or data submitted through the Services
- Any use of AI Content generated through your account
12. Termination
We may suspend or terminate your access to the Services at any time, with or without cause, with or without notice. Upon termination:
- Your right to use the Services immediately ceases
- We may delete your account and data
- Provisions that by their nature should survive (including limitations of liability, indemnification, and dispute resolution) will remain in effect
You may terminate your account at any time through your account settings or by contacting us.
13. Dispute Resolution
Governing Law: These Terms are governed by the laws of the State of Delaware, United States, without regard to conflict of law principles.
Arbitration: Any dispute arising from these Terms or the Services shall be resolved through binding arbitration in accordance with the rules of the American Arbitration Association. The arbitration shall take place in Delaware, and the decision shall be final and binding.
Class Action Waiver: You agree to resolve disputes with us on an individual basis and waive any right to participate in a class action lawsuit or class-wide arbitration.
Exceptions: Either party may seek injunctive relief in court for intellectual property infringement or unauthorized access to the Services.
14. General Provisions
- Entire Agreement: These Terms, together with our Privacy Policy, constitute the entire agreement between you and Ordin.
- Severability: If any provision is found unenforceable, the remaining provisions will continue in effect.
- Waiver: Our failure to enforce any right or provision does not constitute a waiver.
- Assignment: You may not assign these Terms without our consent. We may assign these Terms freely.
- Notices: We may provide notices through the Services, email, or other means.
15. Changes to These Terms
We may modify these Terms at any time. We will notify you of material changes by posting the updated Terms and updating the "Last updated" date. Your continued use of the Services after changes constitutes acceptance. If you do not agree to the modified Terms, you must stop using the Services.
16. Contact Us
If you have questions about these Terms, contact us at:
Ordin
Email: legal@withordin.com